• Resolved tomasilgner

    (@tomasilgner)


    Hello,

    I installed the plugin today but when I try to create a new episode (in the menu), there is only a white page without any content.

    Please can you help me how to solve this problem? Creating category works OK.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi there. Is the white screen you’re seeing for the whole site or do you still see the editor, sidebar, etc.?

    I would suspect this is some kind of plugin conflict. Would you be able to disable other plugins to see if this behavior persists in that situation?

    Hi Craig!

    I am getting the same issue when I click on Add New. Chrome says that I have a 500 error. Every other section in the Admin panel works. I have tried disabling the plugin and turning it back on, but I’m still getting the error after doing that. I can add a normal post with no problem, it’s just when I’m going through the SSP plugin where I am having the issue.

    Thread Starter tomasilgner

    (@tomasilgner)

    Hello, it is whole white page. Do you have any idea what it should be? I tried to disable various plugins but nothing helps. It does in editing/creating pages or posts.

    I would be very glad for some guidance!
    Thank you in advance.
    Tom

    Hello,

    This seems to be a plugin conflict. Can you tell me if you have any other podcast plugins activated or installed? If so you will want to remove those files. It may also be necessary to turn off all of your other plugins and turn them on one by one to find the source of the conflict. You can also try installing a debug plugin to see what errors are happening to troubleshoot further and let us know what you find out.

Viewing 4 replies - 1 through 4 (of 4 total)

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