• Resolved miscuglio

    (@miscuglio)


    Hi,
    i have a issue in my master slider.
    Here https://www.acli.it/ the 3d effect was lost.
    i have check the html and this code –> ‘transform: translateZ(-100px) rotateY(50deg);’ in <div class=”ms-slide”> is disappear.
    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Contributor averta support

    (@averta_support)

    Hi,

    Thank you for using Master Slider.

    There is an error on your page and I’m not sure whether it is related to your theme or not.

    In order to isolate and find the issue, please try to deactivate all plugins (except Master Slider) on your website. 
If that resolved the issue, reactivate each plugin individually until finding the cause.
    If it did not work either, try to switch to default WordPress theme or Phlox theme and check whether it works or not.

    Also, you can try to create another partial view slider. In this way, we can find out if it is a general issue and related to this slider, or it is specifically happen for the slider you created.
    And please check out preview mode of slider to see if it has this issue or not.

    Let me know the result.

    Have a great weekend.

Viewing 1 replies (of 1 total)

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