Moderator
t-p
(@t-p)
The Classic Editor plugin will be officially supported until December 31, 2021: https://make.wordpress.org/core/2018/11/07/classic-editor-plugin-support-window/
Hi
I am really struggling here
I have followed instructions from several feedbacks, re installing the classic editor plug in, activating it etc…
no luck, then installing Disable Guthenberg plug in
So now I have the classic editor “theme” again
but when ever I try to create a new posts and upload a photo, I get just a series of red dots in a line , and yes, I have the visual tab clicked and not text
I have been at this for 5 hours now, trying to add another post to my blog
so first up
Help
second
My grandmother always said, why fix something when it ain’t broke
You’re not really giving us any information that can be used to help you.
What are the specific problems you are having? What do you mean by “a series of red dots”?
Why can’t you simply use the new editor? It’s not difficult. You just type into it to make a post. This isn’t that complicated.
And your grandmother was not a webpage designer. The old editor was very much broken, and the new editor is the fix for it.
Hi ,
when I use the new editor it kept telling me as soon as I added a photo ( and I was used to just putting 20-30 photos in at once and then adding my terxt in between the photos ) that there was an error in saving, I tried to publish as a test anyway, but did not publish.
And by the look of it, it looks like it would make posting slower for me, could not see all my categories and tags that I have built up over 13 years on my blog
The red dots instead of photos is like
…… .. ……. . …. ………………. … …… .. . .
………. … . ……….
but in red
, also, when I check under all posts and click on my last post, none of the pgotos that have been added show up in the editor page ( but they are still on the published post )
I’m wondering if it maybe has something to do with my theme/layout, as it was developed for me. So it is not one of those pre set theme’s
If you have a look at my site ?
Just deactivated the classic editor and disable guthenberg plug ins, to give it another go and explore it
But now it won’t even allow me to upload a photo, as soon as I try, it gives me an error message saying The response is not a valid JSON response
and at the top another message saying updating failed ( so I checked in the dashboard in updates, and it says I’m all up to date and have latest word press installed )
Sounds like you’re having some problems with the REST API or something being blocked.
Try the Health Check plugin, see if it gives you any obvious errors. Also use the troubleshooting tool in it to disable your plugins and theme temporarily, and see if it works. With this, you can narrow down where the problem is coming from.
ok
did the healthcheck
I’m sorry, but I’m not very literate in all of this
WordPress Version 5.0.2
Plugin Versions
Your site has 10 active plugins, and they are all up to date.
Your site has 6 inactive plugins, it is recommended to remove any unused plugins to enhance your site security.
Theme Versions
Your site has 11 installed themes, and they are all up to date.
Your site has 9 inactive themes, other than twentynineteen, the default WordPress theme, and Twenty Fifteen, your active theme. It is recommended to remove any unused themes to enhance your sites security.
PHP Version 5.5.9-1ubuntu4.13 – Your version of PHP, 5.5.9-1ubuntu4.13, is very outdated and no longer receiving security updates. You should contact your host for an upgrade, WordPress recommends using PHP version 7.2.
Database Server version 5.5.38-0ubuntu0.14.04.1
– For performance and security reasons, we strongly recommend running MySQL version 5.6 or higher.
JSON Extension Your PHP install supports JSON.
MySQL utf8mb4 support Your MySQL version supports utf8mb4
Communication with WordPress.org WordPress.org is reachable from your server.
REST API availability The REST API request failed due to an error.
Error encountered: (0) A valid URL was not provided.
HTTPS status You are not using HTTPS to access this website.
Secure communication Your WordPress install can communicate securely with other services.
Scheduled events A scheduled event (do_pings) has failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.
Background updates
The AUTOMATIC_UPDATER_DISABLED constant is defined and enabled.
A plugin has prevented updates by disabling wp_version_check().
No version control systems were detected.
Your installation of WordPress doesn’t require FTP credentials to perform updates.
All of your WordPress files are writable.
Loopback request The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.
Error encountered: (0) A valid URL was not provided.
@sonnyphotos Okay. When you use the Health Check plugin, there is a “Debug information” tab. Click that.
At the top, there’s a “Show copy and paste field” button. Click that, and it will give a box of text which you can copy and paste directly into these forums. That’s the kind of info we need.
The info you posted says that your REST API isn’t working, and Loopback is also broken. This means that there’s something wrong with your site and so until we figure out why those don’t work, then yeah, nothing is going to work right.
tried twice now, and I can see it is trying but then I get the 504 gateway timeout
If you’re getting timeouts, then something else is likely broken on your site.
Did you try disabling all the other plugins? One of them could be causing the problem. We’d need to know which one to give better advice.
Hi
ok, deactivating all other plug in except health check
when you say something is likely broken om my site, do you mean the word press admin site or my actual blog site ?
ok, still giving me the time out
also, I was not having these issues before word press activated guthenberg, I was doing fine up until then
WordPress Version 5.0.2
Plugin Versions
Your site has 1 plugin waiting to be updated.
Your site has 9 inactive plugins, it is recommended to remove any unused plugins to enhance your site security.
Theme Versions
Your site has 11 installed themes, and they are all up to date.
Your site has 9 inactive themes, other than twentynineteen, the default WordPress theme, and Twenty Fifteen, your active theme. It is recommended to remove any unused themes to enhance your sites security.
PHP Version 5.5.9-1ubuntu4.13 – Your version of PHP, 5.5.9-1ubuntu4.13, is very outdated and no longer receiving security updates. You should contact your host for an upgrade, WordPress recommends using PHP version 7.2.
Database Server version 5.5.38-0ubuntu0.14.04.1
– For performance and security reasons, we strongly recommend running MySQL version 5.6 or higher.
JSON Extension Your PHP install supports JSON.
MySQL utf8mb4 support Your MySQL version supports utf8mb4
Communication with WordPress.org WordPress.org is reachable from your server.
REST API availability The REST API request failed due to an error.
Error encountered: (0) A valid URL was not provided.
HTTPS status You are not using HTTPS to access this website.
Secure communication Your WordPress install can communicate securely with other services.
Scheduled events A scheduled event (do_pings) has failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.
Background updates
The AUTOMATIC_UPDATER_DISABLED constant is defined and enabled.
A plugin has prevented updates by disabling wp_version_check().
No version control systems were detected.
Your installation of WordPress doesn’t require FTP credentials to perform updates.
All of your WordPress files are writable.
Loopback request The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.
Error encountered: (0) A valid URL was not provided.
Again, please read and follow instructions. Pasting the same thing won’t help us.
When you use the Health Check plugin, there is a “Debug information” tab. Click that.
At the top, there’s a “Show copy and paste field” button. Click that, and it will give a box of text which you can copy and paste directly into these forums. That’s the kind of info we need.
again
I have tried this 4 times when I have done the health check, clicking on the debug tab, but I then get the time out gateway error
restarted the computer, and still timing out after health check and click on the the debug tab
so next ….?
how do I get the info you need when it is not giving it to me ?
and again, I had no issues, until wordpress decided on my behalf that I needed to switch to guthenberg
