Site displays OK but content missing from page editor!

  • Resolved mjd30

    (@mjd30)


    7 years, 5 months ago

    I recently noticed when trying to edit a web page that the WordPress content pane for that page (and several others) was empty, although the site displays correctly.

    I logged in to the server control panel and used phpmyadmin to inspect the database. Sure enough, the page text was also missing from wp_posts.

    However, when I inspect my daily UpdraftPlus database backups the text is all there!

    The site was recently updated to WordPress 5 (now 5.0.2) and uses the Adomus theme. Could the update have caused this problem?

    Thanks,

    Mike

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Joy

    (@joyously)

    7 years, 5 months ago

    Your story doesn’t quite make sense.
    1. Front end shows the content.
    2. Editor does not show the content.
    3. Directly looking in posts table does not show the content.
    4. Looking in the backup of the posts table shows the content.

    Is this the order that you looked for the data?
    Did you hit Save while in the editor?
    Does the front end still show the content?
    Did you look at the correct thing in the database? (there are revisions and attachments and now reusable blocks stored in post table)
    Did you install the Classic Editor plugin?
    Did you read the 5.0 FAQ? https://wordpress.org/support/topic/read-this-first-wordpress-5-0-master-list/

    Thread Starter mjd30

    (@mjd30)

    7 years, 5 months ago

    Hello Joy, thanks for your response. I know it doesn’t make sense but it’s happening, not only on my PC but my co-admin’s too. Your points 1 to 4 are all true.

    Is this the order that you looked for the data?

    – YES

    Did you hit Save while in the editor?

    – NO

    Does the front end still show the content?

    – YES

    Did you look at the correct thing in the database?

    – There are 12 entries called Welcome in wp_posts. Some of these contain links to pictures and videos on the page but I can’t see the text.

    Did you install the Classic Editor plugin?

    – YES

    Did you read the 5.0 FAQ? https://wordpress.org/support/topic/read-this-first-wordpress-5-0-master-list/

    – I have now! I will try disabling plugins.

    Thanks again,

    Mike

    Thread Starter mjd30

    (@mjd30)

    7 years, 5 months ago

    You were right about one thing Joy. I was looking in the wrong part of the database. The “missing” text is in wp_postmeta (c:

    Having solved that mystery I installed the HealthCheck plugin and enabled Troubleshooting mode but still there is no text in the editing pane for the Welcome page.

    I think the next step is to roll back to WP4 and see what that looks like.

    Mike

    Joy

    (@joyously)

    7 years, 5 months ago

    There is a WP Downgrade plugin.
    Perhaps there never was text in the content area of that page, and you have a plugin that uses post meta to fill it in, and the plugin didn’t update for the new editor.

    Thread Starter mjd30

    (@mjd30)

    7 years, 5 months ago

    Thanks Joy, I will look in to that. The site was populated by my co-admin, who asked me to help when she noticed the text was missing.

    Mike

    Thread Starter mjd30

    (@mjd30)

    7 years, 5 months ago

    OK I found the missing text. Using the Classic editor it’s in a Slider / Text / Owner image page section which is not visible when using the Block editor.

    Does that mean we’re stuck with the Classic editor?

    Thanks for your help in getting me to the right place.

    Mike

    Joy

    (@joyously)

    7 years, 4 months ago

    Not stuck with the Classic Editor, just need to use it now for existing content that is produced by plugins that are incompatible with the block editor.
    If you read a few forum posts, you’d find that a lot of people are having difficulties with the new editor. It’s fine to let it mature a bit before you try to use it.

    Thread Starter mjd30

    (@mjd30)

    7 years, 4 months ago

    OK I will do that now I know where the issues are.

    Have a happy New Year!

    Mike

Viewing 8 replies - 1 through 8 (of 8 total)

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