Settings Options Not Clickable?

edplotts
(@edplotts)

7 years, 5 months ago

Hi – we’re inches away from finally getting our AMP live but it seems certain settings options that are necessary for implementation are not clickable.

1. Under design > global … the custom CSS window doesn’t show
2. Under settings > structured data > default structured data logo … the upload button doesn’t do anything

Here’s a video showing exactly what I’m seeing: https://www.useloom.com/share/dd01fe791891429d961c8c49d7e832d6

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Contributor ampforwp
(@ampforwp)

7 years, 5 months ago

Hi @edplotts,

Thank you for sending us the video and that’s really strange that some of the options are not working on your end and I have found that you are using a very old version of our plugin 0.9.84, Will you please install the latest version 0.9.97.23 and check again

Evotec
(@evotec)

7 years, 5 months ago

I have an even worse problem. No option works.

And errors show like that:

VM655:1 Uncaught TypeError: $ is not a function
at HTMLDocument.eval (eval at <anonymous> (admin.php?page=amp_options&tab=1:1), <anonymous>:1:43)
at i (load-scripts.php,qc=0,aload,P5B,P5D=jquery-core,,jquery-migrate,,utils,,jquery-ui-core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-sortable,,jquery-ui-position,,wp-pointe,aload,P5B,P5D=r,,jquery-ui-resizable,,jquery-ui-draggable,,jquery-ui-button,,jquery-ui-dialog,,underscore,,backbone,,wp-util,,moxiejs,,plupload,aver=4.9.9.pagespeed.jm.gIrWIYEDku.js:1)
at Object.fireWith [as resolveWith] (load-scripts.php,qc=0,aload,P5B,P5D=jquery-core,,jquery-migrate,,utils,,jquery-ui-core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-sortable,,jquery-ui-position,,wp-pointe,aload,P5B,P5D=r,,jquery-ui-resizable,,jquery-ui-draggable,,jquery-ui-button,,jquery-ui-dialog,,underscore,,backbone,,wp-util,,moxiejs,,plupload,aver=4.9.9.pagespeed.jm.gIrWIYEDku.js:1)
at Function.ready (load-scripts.php,qc=0,aload,P5B,P5D=jquery-core,,jquery-migrate,,utils,,jquery-ui-core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-sortable,,jquery-ui-position,,wp-pointe,aload,P5B,P5D=r,,jquery-ui-resizable,,jquery-ui-draggable,,jquery-ui-button,,jquery-ui-dialog,,underscore,,backbone,,wp-util,,moxiejs,,plupload,aver=4.9.9.pagespeed.jm.gIrWIYEDku.js:1)
at HTMLDocument.K (load-scripts.php,qc=0,aload,P5B,P5D=jquery-core,,jquery-migrate,,utils,,jquery-ui-core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-sortable,,jquery-ui-position,,wp-pointe,aload,P5B,P5D=r,,jquery-ui-resizable,,jquery-ui-draggable,,jquery-ui-button,,jquery-ui-dialog,,underscore,,backbone,,wp-util,,moxiejs,,plupload,aver=4.9.9.pagespeed.jm.gIrWIYEDku.js:1)

Plugin Contributor ampforwp
(@ampforwp)

7 years, 5 months ago

Hi @evotec,

Are you using Social Warfare plugin? and if yes then please update that plugin to 3.4.1 and your issue will get fixed – https://prnt.sc/m2vkas and if no then please let us know.

Evotec
(@evotec)

7 years, 5 months ago

I have no such plugin.

My plugins:
Accelerated Mobile Pages v0.9.97.23
Classic Editor v1.3
Composium – WP Bakery Page Builder Extensions Addon v5.4.0
Download Manager v2.9.85
Enlighter – Customizable Syntax Highlighter v3.8.1
Glue for Yoast SEO & AMP v0.4.3
Google Analytics for WordPress by MonsterInsights v7.3.3
Mytory Markdown v1.6.4
NextScripts: SNAP Pro Upgrade Helper v1.5.9
NextScripts: Social Networks Auto-Poster v4.2.8
OnePress Image Elevator v2.6.2
Pretty Links Blogger Edition v2.1.7
Reduce Bounce Rate v4.3.1
Search & Replace v3.1.2
SEO Redirection Premium v2.24
Ultimate Addons for WPBakery Page Builder v3.17.1
UpdraftPlus – Backup/Restore v2.16.1.24
Visual Composer Clipboard v4.1.1
Visual Composer Extensions All In One v3.4.8.4
Wordfence Security v7.1.18
WPBakery Page Builder v5.6
WPML CMS Nav v1.4.24
WPML Media v2.4.1
WPML Multilingual CMS v4.1.3
WPML Sticky Links v1.4.5
WPML String Translation v2.9.1
WPML Translation Management v2.7.2
WP Rocket v3.2.3.1
Yoast SEO v9.3
Evotec
(@evotec)

7 years, 5 months ago
Since I can’t configure plugin at all some pages look very ugly

https://evotec.xyz/hub/amp/
https://evotec.xyz/hub/scripts/pssharedgoods-powershell-module/amp/
https://evotec.xyz/hub/scripts/pswriteexcel-powershell-module/amp/

And it also seems that pre tag is treated differently for pages and posts.

https://evotec.xyz/powershell-single-psm1-file-versus-multi-file-modules/amp/

Same EnlighterJS plugin, but totally different output.
- This reply was modified 7 years, 5 months ago by Evotec.
- This reply was modified 7 years, 5 months ago by Evotec.
Plugin Contributor ampforwp
(@ampforwp)

7 years, 5 months ago

I have checked your website URL – https://evotec.xyz/powershell-single-psm1-file-versus-multi-file-modules/amp/ and the pre tags are appearing fine at the moment.

Will you please elaborate more on your issue so that we will understand it first and let you know.
Evotec
(@evotec)

7 years, 5 months ago
That’s what I meant. The post you checked is POST (on AMP). It shows tags properly to some extent. Now if you check pages (PAGE not POST)

https://evotec.xyz/hub/scripts/pswriteexcel-powershell-module/amp/

You will notice that the pre tags are not really working (at least not the same way they do on POST page).

Code on post:

View post on imgur.com

Code on pages:

View post on imgur.com

My other problem is:

View post on imgur.com

And original looks like this:

View post on imgur.com

Still, the main problem is that I am unable to do any configuration which disallows me to disable anything. That’s how the options look like:

View post on imgur.com

I can’t click anything.
- This reply was modified 7 years, 5 months ago by Evotec.
Plugin Contributor ampforwp
(@ampforwp)

7 years, 5 months ago

Firstly we will focus on your configuration issue and once the AMP option issue is fixed then we will check your pre tag issue as well and for further debugging, Will you please contact our lead developers team at team@magazine3.com and our team will help you in fixing all your issues.