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  • Thread Starter inderjeetkaur92

    (@inderjeetkaur92)

    Hello,

    Please check url:-https://cajp.org/membership/membership/

    There are two issues:-

    1. “Card Start Date or Issue Number” seems to be a required field, as it has a “*” next to its label. But our credit cards don’t have those fields. Maybe they have them in the country where the plug-in developer works … but it should not be a required field.
    2. Since there was nothing to enter for that field, the user filled in everything else and went ahead and pushed Submit. The system did not say that that field needs to be filled in, or anything like that. Instead it gave the following message:
    “Invalid form configuration. Missing “level” attribute. Membership level. Must be numeric 1-5 or an asterisk”

    Please let me know how to solve this issue .

    Regards

    Plugin Author Cristián Lávaque

    (@clavaque)

    > The page I need help with: https://cajp.org/membership/membership/

    I get a 403 response from the server, not even cajp.org will load.

    > The system did not say that that field needs to be filled in, or anything like that

    That’s odd, the form would have warned him normally. Maybe something is messing with the form’s JavaScript. You can try testing for a plugin/theme conflict…

    See https://s2member.com/kb-article/common-troubleshooting-tips/

    > it should not be a required field.

    Let me know when you have the form back online so I can take a look at it. Thanks!

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