I broke it..please help

  • hoerlyck

    (@hoerlyck)


    7 years, 5 months ago

    I have 2 problems.

    First: I get warning on my site, that its not secure. I tried downloading that zip thingy to fix that, but it didnt work. So my site is still not secure.

    Second: I broke the page in which i log in to edit my website. I cant get to that now. I get Error in connection – Connection not private… This happend when i tried to alter my websites address from http to https, and then everything crashed.

    I have no clue about this, Im not technical in any way, so please – If anyone can help me, spell it out for me, what to do, step by step, and write to me, like you are trying to get a 5 year old to do it.

    The page I need help with: [log in to see the link]

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  • Edward Caissie

    (@cais)

    7 years, 5 months ago

    @hoerlyck – I would suspect that the “zip thingy” and how you installed it might be at the bottom of these problems initially.

    You will need to get some technical assistance with this as I also suspect it will require you either restore your site from a backup prior to these problems occurring (possibly the easiest approach) or you will need to access your site via FTP to manually deactivate at least the most recent plugins you have tried to install.

    Please try contacting your web hosting service to see if they can restore your site to a time prior to when these problems occurred. Then start slowly and move forward again from this point.

    Thanks, and best of luck!

    ~Cais.

Viewing 1 replies (of 1 total)

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