Bug on checkout

  • Resolved gravureevents

    (@gravureevents)


    7 years, 5 months ago

    Hello,

    I just installed the new plugin 3.5.1. When i go on my card page, i have errors on the page :
    The payment page runs in a loop, unable to access payment and order confirmation.

    The problem only when the customer already has an account and login with his username and password. For new customers no problem. If the customer login and goes to his order list and pays for an unpaid order it’s OK.

    I have disabled all plugins + payment methods + delivery methods. it doesn’t change anything.
    BUT f I change my theme it works fine. I use STOREFRONT (updated OK)
    The problem is only with IE and Firefox. It’s OK with Chrome, Safari

    Please help me….
    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Gerhard Potgieter

    (@kloon)

    7 years, 5 months ago

    Hi, I am also using the latest version of Storefront and tested it with Stripe and PayPal and my checkout works fine.

    What payment gateway are you using, do you have any customisations to your Storefront theme? If you are able to recreate this in a clean install with the latest Storefront then I would say please open an issue on https://github.com/woocommerce/storefront

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    7 years, 5 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Bug on checkout’ is closed to new replies.