reset password email problem
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Hello,
I hope you can help me.
When I request password reset I receive the email as an admin role, but the other roles do not receive the notification email.
What can it be?
Thanks.Rachel
The page I need help with: [log in to see the link]
Viewing 1 replies (of 1 total)
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Hi @rachelflara,
Have you checked spam folder?
Do you use SMTP plugin? If you don’t have any SMTP plugins installed you can try to install one and see if it helps.Please also do a quick conflict test so we can rule out conflicts with your theme or other plugins and see if it helps. Here is the doc on how to do a conflict test if you are not sure how to do it.
Regards.
Viewing 1 replies (of 1 total)
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