• Resolved thehabu

    (@thehabu)


    Hi! This issue came up with some of the latest updates. I thought I’d wait and see if it resolves, but it didn’t.

    When opening the link (e.g. https://www.airsoftmoments.com/viewgallery/?id=9348) you can see the behaviour. All thumbs seems to load upfront (you can visually see it) and the page populates, instead of allowing infinite scroll to async load more images when scrolling.
    Initially I did not see the infinite scroll problem itself, only the strange preloading on the first image position.

    (Tried deactivating all other plugins and purging caches. Plugins page shows v1.6.1).

    Please help, paying/premium customer here. 🙂

    Thank you in advance, kind regards, Andi

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bradvin

    (@bradvin)

    hey Andi

    We are looking into it now. I will give you an update as soon as possible

    Plugin Author bradvin

    (@bradvin)

    hey Andi,

    We have found the problem and are working on a fix. As soon as it is fixed and tested we will release. If you log a support ticket via https://fooplugins.com/premium-support/ I can send you a version to test. Please include a link to this page in your ticket

    • This reply was modified 7 years, 5 months ago by bradvin.
    Thread Starter thehabu

    (@thehabu)

    Hi!
    Thank you very much for looking into it. As I am currently sick, I am not in a hurry and try to stay in bed, away from the screen. If you want me to create a ticket and test something for you, I’ll do and I am happy to help. Otherwise I’d rather not go that route and just wait for a fix.

    I bookmarked your premium support page now, so I don’t forget to communicate problems there next time.

    Kind regards, Andi

    Hi Andi,

    I hope you are feeling better. I just wanted to follow up and see if you had contacted our premium support helpdesk to receive a copy of the updated plugin?

    Please do reach out to https://fooplugins.com/premium-support/ if you haven’t done so already and I’ll mark this support request as resolved for now.

Viewing 4 replies - 1 through 4 (of 4 total)

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