Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
Hey there @tec1968,
That’s odd, as that’s exactly the page you should see the ticket form on:
https://woocommerce.com/my-account/create-a-ticket/?
Can you please try it in a different browser?
If that doesn’t work, you can send us an email directly at support@ourdomain – please do include the order number for the order you’d like refunded and we’ll take a look.
I have tried 3 different browsers and still going round in a loop.
I’m confused at the moment @ what domain?
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
I’m sorry that you’ve having such a frustrating time with this!
I’d rather not share the full address here due to spam issues. Our domain is woocommerce.com.
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
Were you able to get in contact with Woo Support, @tec1968?
I have same problem can you help me?
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
@cllttngirgic I understand that you’re looking for help, but please create your own thread. It’s only by chance that I happened to notice a response to a thread this old.
If you need to contact us, please do so via WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.
