• Resolved mickwall

    (@mickwall)


    Hi folks

    Just installed your excellent plugin, I am using the current beta due to needing Guttenburg support.

    Its working fine except on an iphone X when I move rotate the phone to landscape on the next transition I get an “Aw Snap” error on the google chrome browser, when I try the same on IOS firefox it doesn’t crash but also doesn’t transition through the slides. If I force a next slide by clicking it reloads the whole page.

    Hope you can help.

    Mick

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi Mick,

    Let’s first check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress default theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results 🙂

    Mihai

    Plugin Contributor Imagely

    (@imagely)

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions. 🙂

    Thanks!

    -Gaby

    After the last upgrade my website crashes iPad Chrome. It’s fine on desktop and android phone. All plugins are disabled, but my ISP runs zlib compression on the server.
    Website: http://moomtaj.com/
    Thanks for your help.
    Joe

Viewing 3 replies - 1 through 3 (of 3 total)

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