Lost email, lost site?

  • tiffanyms

    (@tiffanyms)


    7 years, 5 months ago

    Hi,

    I am having some serious trouble getting into my wordpress.org site. I stupidly let my domain name expire, and now someone else has bought it. My hosts (Hetzner) can’t even get in… we have been trying for 3 days.

    When I try log into my WordPress.org account, it doesn’t recognise my email, although they are still sending me updates to that email address.

    Any suggestions?

    Many thanks,
    Tiffany

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 5 months ago

    If you have another email address you can use, change the email for the site owner and your own account via PHPMYADMIN.

    Your account is in the wp_users table — find yourself and change the email. The site owner’s email is the row in wp_options with the key “admin_email”.

    Liew Cheon-Fong

    (@lcf)

    7 years, 5 months ago

    Your site is still on the hosting server but you cannot access it because the domain name of the website bought by someone.

    You can register another domain name and ask your host to change your hosting account’s domain name to the newly registered domain name.

    Then, you will need to replace all old domain name in your website database to the new domain name.

Viewing 2 replies - 1 through 2 (of 2 total)

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