Form not validating autofill entries

  • Resolved Bernie DiSantis

    (@bdisantis)


    7 years, 6 months ago

    We are experiencing issues with the form not submitting to Constant Contact when we use the form autofill feature. We do not get any green checkmarks in the field showing the data is validated. The form does submit and redirect to our acknowledgment page, but the contact info does not make it into CC.

    I have enable logging for debugging purposes.

    Thank you for any assistance you can provide.

    https://vapenclear.com/goldenticket/

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Bernie DiSantis

    (@bdisantis)

    7 years, 6 months ago

    Autocomplete on the form is not validating correctly. Still submits the form, but does not populate in CC. Only a few tests have successfully populated the list in CC. All those had the green checkmark showing field validation. Error occurring in Edge and Chrome browsers.

    https://vapenclear.com/goldenticket/

    Enabled error logging… no logs exist.

    Here are our plugins:

    All-in-One WP Migration Version 6.79 | By ServMask

    Constant Contact Forms for WordPress Version 1.4.2 | By Constant Contact

    Contact Form 7 Version 5.0.5 | By Takayuki Miyoshi

    Contact Form 7 Redirection Version 1.2.9 | By Query Solutions

    Duplicate Page Version 2.8 | By mndpsingh287

    Duplicator / Cloner / Migrator Version 2.1.3 | By http://www.wpadm.com

    Easy Smooth Scroll Links Version 2.1.1 | By pandasilk

    Enable Media Replace Version 3.2.7 | By ShortPixel

    Fusion Builder Version 1.6.2 | By ThemeFusion

    Fusion Core Version 3.6.2 | By ThemeFusion

    Google Analytics Dashboard for WP (GADWP) Version 5.3.5 | By ExactMetrics

    Instagram Feed Version 1.10.1 | By Smash Balloon

    jQuery Updater Version 3.3.1 | By Ramoonus

    LayerSlider WP Version 6.6.3 | By Kreatura Media

    Really Simple SSL Version 3.1.2 | By Rogier Lankhorst, Mark Wolters

    Slide Anything – Responsive Content / HTML Slider and Carousel Version 2.1.15 | By Simon Edge

    SMTP Mailer Version 1.0.5 | By naa986

    Smush Version 2.9.1 | By WPMU DEV

    SOGO Add Script Header Footer Version 3.2 | By orenhav (SOGO)

    UpdraftPlus – Backup/Restore Version 1.15.3 | By UpdraftPlus.Com, DavidAnderson

    Upload Max File Size Version 1.2 | By Ashutosh Kumar

    WP Fastest Cache Version 0.8.8.6 | By Emre Vona |

    WP Google Maps Version 7.10.45 | By WP Google Maps

    WP Google Maps – Pro Add-on Version 6.28 | By WP Google Maps

    WP Staging Version 2.3.9 | By WP-Staging

    WP-Sweep Version 1.0.12 | By Lester ‘GaMerZ’ Chan

    Yoast SEO Version 9.1 | By Team Yoast

    YouTube Version 12.2 | By EmbedPlus Team

    Plugin Author Constant Contact

    (@constantcontact)

    7 years, 6 months ago

    Really hard to say what may be going on, given that it’s apparently the autofill that’s failing. We don’t have anything that I’m aware of that would/should prevent that type of browser functionality from working.

    That said, I was able to get these 3 autofilled with Firefox Developer Edition: https://cloudup.com/cyWZJ55nHPZ

    Any changes that you’re aware of that have been made to the form/the site in general since it was working last?

    Thread Starter Bernie DiSantis

    (@bdisantis)

    7 years, 6 months ago

    I just installed the plugin and built the pages yesterday. It seems to work 50% of the time.

    Thread Starter Bernie DiSantis

    (@bdisantis)

    7 years, 6 months ago

    Nothing else has been changed since yesterday

    Thread Starter Bernie DiSantis

    (@bdisantis)

    7 years, 6 months ago

    The autofill is not failing. IT is working as expected. It is the Form that is not validating correctly when using autocomplete/autofill. No green checkmarks appear in the form when using autofill. Only when manually entered.

    Plugin Author Constant Contact

    (@constantcontact)

    7 years, 6 months ago

    We’ve kicked some tires, tried some things out, and we think it’s still validating and being considered valid, despite the missing checkmark. From what we can see, especially with Chrome, is that the browser’s styles are overriding ours, and thus the checkmark isn’t being displayed. However, the text is still being moved to the right to make room for the checkmark. It’s also receiving the green border. We even used a touch of jQuery and it was returning true for valid state checks.

    I think you’re more proverbially golden at the moment than it seems. It’s just the browser(s) muscling their way in a bit in a couple places.

Viewing 6 replies - 1 through 6 (of 6 total)

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