Hi @trip62,
Could you please deactivate other plugins, switch to some default theme and check again?
Thread Starter
trip62
(@trip62)
Hi @gvectorssupport
Just to add some additional info, if I disble the wpDiscuz plugin then comments are working fine again.
To me that means a recent update to the wpDiscuz plugin (I remember a couple) has brought about the situation – but of course I know that may mean something in my site is not compatible with your newer version/s. Plugin, theme, I don’t know.
It’s strange that it would only affect Android users. So…
1. Do you know of what could have changed in your recent versions as relates to Android users?
2. Do you have somewhere to download older versions of your plugin if I want to go back?
Thank you.
@trip62,
Have you deactivated all other plugins?
Yes you can simply download the old version of wpDiscuz here (just scroll down a bit.): https://wordpress.org/plugins/wpdiscuz/advanced/
Also please leave us an example URL to allow us to check it.
(@trip62)
7 years, 9 months ago
Hi, hope you are well.
Would there be any reason comments would stop working on mobile devices in the past 1-2 weeks? It looks like comments are not working at all on Android/Google phones.
However, I can comment fine on iPhone (using Safari) and on desktop (using Chrome).
Is it anything to do with the site not being HTTPS secure? A few users have said that when they attempt to comment they get a red symbol/warning saying something like “the site is not secure… it’s dangerous to put passwords in… attackers might steal my information”. Sounds like a usual HTTP warning but I never heard that this stops comment/form submissions.
I would imagine the problem came about either from a recent update to wpDiscuz or a recent update to the WPtouch Pro plugin which powers the mobile site.
Can you maybe point me in the right direction as to what’s happening?
Thank you.
The page I need help with: [log in to see the link]