“Checkout Response Error”

  • Resolved WP Butler WordPress Support

    (@wpbutler)


    7 years, 5 months ago

    Hi,

    I’m reaching out regarding a vague error with the zipPay plugin.
    When customers on a clients website checkout using zipPay, the zipPay overlay appears, then a message box appears with the error “Checkout response error”.

    The public and private keys on the WordPress backend and the zipMoney merchant account are verified to be the same.

    Please give some direction on this issue.

Viewing 1 replies (of 1 total)
  • Plugin Author Zip Co Limited

    (@zipmoney)

    7 years, 4 months ago

    Hi @wpbutler,

    Apologies for the belated response and sorry you are experiencing an issue with the Zip plugin.

    If you are you still experiencing this issue, we would be happy to help you resolve it straight away.

    If you could please send us an email to integrations@zip.co with the following details, we will work with you to get you up and running with Zip asap.

    – business name
    – website URL
    – brief description of the issue (so we can match it to this message)

Viewing 1 replies (of 1 total)

The topic ‘“Checkout Response Error”’ is closed to new replies.