Ratings Reset to Zero After Post Update

  • Resolved risemedia

    (@risemedia)


    7 years, 8 months ago

    All my ratings disappeared for a particular post after I edited it. It just shows blank stars and I can’t vote again (probably because of the IP and cookie). This happens for every post I update. Could anyone shed any light into this for me please? Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Lester Chan

    (@gamerz)

    7 years, 8 months ago

    Did you stay at the post edit screen immediately publishing the post? And hence the value is 0.

    I would recommend only to go to the edit screen when you want to edit the post.

    Thread Starter risemedia

    (@risemedia)

    7 years, 8 months ago

    Hi Lester!

    After editing a post, I would go to the link (Post updated. View post) to view the actual updated post. But when I view the newly updated post, the star ratings are greyed out and shows not votes. I also can’t vote again. I hope that makes sense?

    Plugin Author Lester Chan

    (@gamerz)

    7 years, 8 months ago

    That is because you have rated. The total ratings are stored cumulative and not calculated on the fly, so when you visit the edit post page, the post meta is loaded and submitted (the same value) when you edited the post.

    Thread Starter risemedia

    (@risemedia)

    7 years, 8 months ago

    Hi Lester. But then it resets all votes to zero. It’s as though there are no votes ever. All the previous ratings are gone from the post. All that are left are greyed stars and when hovered over, it says 0 votes.

    I’m suspecting this may have to do with a plugin that uses a custom video post type.

Viewing 4 replies - 1 through 4 (of 4 total)

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