• Resolved valsat

    (@valsat)


    Hi, after last update (3.5), shipping costs are not showed on Order Review page, on checkout and cart are ok.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @valsat,

    Do you mean this is on the Order Received page or when looking at the order on the admin side?

    I tried testing this out on my test site but am seeing shipping costs on both pages:


    Link to image: http://cld.wthms.co/KYxMjr


    Link to image: http://cld.wthms.co/SqGW5z

    I’d recommend testing if this may be a theme/plugin conflict. Try disabling all plugins except for one – WooCommerce – and switching your theme to Storefront and make a test purchase to see if that helps at all.

    If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging (https://wordpress.org/plugins/wp-staging/). This creates a copy of your live site where you can make tests without affecting your live site.  

    Thanks,
    Yuki

    Thread Starter valsat

    (@valsat)

    Hi, the error is in the last step of multi step checkout. Before updating woocommerce, it worked properly. Now with ver 3.5 shipping costs are not displayed on order review. See image.

    https://ibb.co/dTSDMV

    Thx.

    • This reply was modified 7 years, 7 months ago by valsat.
    • This reply was modified 7 years, 7 months ago by valsat.
    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @valsat,

    Thanks for the clarification.

    I would still double check if this happens when doing a theme/plugin conflict test. If it still shows this error, then most likely it is due to this bug which is being worked on:

    https://github.com/woocommerce/woocommerce/issues/21653
    PR: https://github.com/woocommerce/woocommerce/pull/21658

    Cheers,
    Yuki

Viewing 3 replies - 1 through 3 (of 3 total)

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