• Resolved fawadpaki

    (@fawadpaki)


    Hello,
    we are making ecommerce site with 1 test product https://golistit.com/product_cat/tools/
    but our checkout is not working. We have installed SSL as well.
    we are getting this error “Payment processing failed. Please retry.”

    Here is the log.
    2018-10-22T10:26:01+00:00 DEBUG
    ====Stripe Version: 4.1.10====
    ====Start Log====
    Redirecting to Stripe Checkout page for order 668
    ====End Log====

    2018-10-22T10:26:06+00:00 DEBUG
    ====Stripe Version: 4.1.10====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor royho

    (@royho)

    Hello,

    So on your site I see these errors http://cld.wthms.co/HGUjjL

    Perhaps related to your theme or plugins you’re using. I would suggest you switch to a default WooCommerce theme like this https://woocommerce.com/storefront and turn all plugins off except WooCommerce and Stripe and re-test.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @fawadpaki

    We haven’t heard back from you in a while so I hope you got this fixed. I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)

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