This site can’t be reached?

  • caitnihaonghusa

    (@caitnihaonghusa)


    7 years, 7 months ago

    Hi,

    I recently bought a domain and tried to link it to my WordPress but now all it says is “this site can’t be reached” and I have no way of getting into my WordPress to change it back!

    I looked it up online but no luck, people said something like change the options panel in Phpadmin but I’m VERY new at this and I don’t know what that means or where to go for that!

    Please help in the most basic way possible if you can please! And also, why wouldn’t my domain work? Is there a special domain you need to link WordPress with or something?

    Thank you in advance,
    Katie

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 7 months ago

    What domain?

    Thread Starter caitnihaonghusa

    (@caitnihaonghusa)

    7 years, 7 months ago

    It’s called katiehennessy.ie, I got it from a site called Elive.me

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 7 months ago

    You need to to create an A record for the domain and the WWW subdomain; you have no DNS Records at this point.

    [sdstern@sds-desk ~]$ nslookup katiehennessy.ie
Server:		208.67.222.222
Address:	208.67.222.222#53

Non-authoritative answer:
*** Can't find katiehennessy.ie: No answer

[sdstern@sds-desk ~]$ whois katiehennessy.ie
[Querying whois.domainregistry.ie]
[whois.domainregistry.ie]

% Rights restricted by copyright; http://iedr.ie/index.php/mnudomregs/mnudnssearch/96
% Do not remove this notice

Domain:                  katiehennessy.ie
Domain Holder:
Admin-c:                 BBK130-IEDR
Tech-c:                  AAA906-IEDR
Account Name:            Elive
Registrar Abuse Contact: Service not supported currently
Registration Date:       12-October-2018
Renewal Date:            12-October-2019
Holder-type:
Locked status:           NO
Renewal status:          Active
In-zone:                 1
Nserver:                 dns.elive.net  
Nserver:                 dns.elive.ie  
Nserver:                 dns.elive.me

    Contact your host to find out the correct IP address for your site, then go to elive.net to update the DNS records.

    Thread Starter caitnihaonghusa

    (@caitnihaonghusa)

    7 years, 7 months ago

    Oh okay, I’ll give that a go. Sorry for the silly question but my host would be WordPress, wouldn’t it?

    Also another question but kind of similar, do WordPress also give me FTP credentials? I installed a theme and need help with it and they asked for these FTP credentials and I figured it would be from them.

    Thanks again!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 7 months ago

    No, you are using WordPress software on whatever hosting you’ve purchased. The host also assigns FTP accounts, though if WP is asking for FTP credentials, it usually means that the file ownership or permissions of the WP install are incorrect — which also needs to be addressed with the host.

    Thread Starter caitnihaonghusa

    (@caitnihaonghusa)

    7 years, 7 months ago

    Oh okay I understand now, yes I know the hosting site you mean, I put my DNS details into the site where I got my domain so it should be okay now.

    Will this allow me to get back into my WordPress? Will I need the localhost way anymore?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 7 months ago

    If you’ve moved your site to the host, then you use that, not localhost.

Viewing 7 replies - 1 through 7 (of 7 total)

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