Sending email

  • Resolved David Okoli

    (@enochdavid)


    7 years, 6 months ago

    My website dosent send the welcome email, even though ultimate member welcome email is configured properly.

Viewing 4 replies - 1 through 4 (of 4 total)
  • tmarchini

    (@tmarchini)

    7 years, 6 months ago

    It might be (probably is) going to spam.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    7 years, 6 months ago

    Hi @enochdavid,

    Please make sure you have the latest 2.0.29 version of the Ultimate member plugin installed. Go to the Ultimate member -> Settings -> Emails and enable “Use HTML for emails”. You can also try to install SMTP plugin and see if it helps.

    Regards.

    Thread Starter David Okoli

    (@enochdavid)

    7 years, 5 months ago

    I have those. . actually the other emails send but the first email which is the activate your account/email email(sorry for the repitition) dosent send.

    Thread Starter David Okoli

    (@enochdavid)

    7 years, 5 months ago

    I resolved it, by turning member approval method in the “user role” tab to “require email activation” (weird – should have noticed this earlier)

Viewing 4 replies - 1 through 4 (of 4 total)

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