3D Secure Not working

  • Resolved Sam

    (@rossamreaksa)


    7 years, 7 months ago

    Hi Woocommerce stripe,

    I enabled the checkbox in admin on Require 3D Secure when applicable but never receive notification about 3D Secure authentication in my stripe dashboard. And I’m contacting stripe and stripe’s team said “As I look into some recent payments, it seems that your integration is only creating card sources and charging them as usually. This means that no 3D Secure authenticated payment has been processed yet.”

    Would you able to review this issue?

    Thanks,
    Sam

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    7 years, 6 months ago

    Hi there,

    There are 4 possible 3DS states you can have in Stripe itself.

    1. Not Supported – 3DS will not trigger.
    2. Recommended – 3DS will trigger.
    3. Required – 3DS will trigger.
    4. Optional – 3DS will not trigger.

    For optional, we don’t force customers to go through 3DS for better conversion rates by default. If it’s set to Recommended or Required, but still not using 3D Secure, try overriding that by using hooks. Please see the hooks/filters documentation here https://docs.woocommerce.com/document/stripe/#filter-hooks and look for the hook wc_stripe_require_3ds

    You can probably use add_filter( 'wc_stripe_require_3ds', '__return_true' ); in your child theme functions.php file. Make sure to backup your site before making any code related changes.

    Thanks!

    Thread Starter Sam

    (@rossamreaksa)

    7 years, 6 months ago

    Hi @yukikatayama,

    I want to force customers to go through 3DS so i added but still doesn’t work. see below:

    ***********************************
    “card”: {
    “exp_month”: 4,
    “exp_year”: 2021,
    “brand”: “Visa”,
    “country”: “US”,
    “cvc_check”: “pass”,
    “fingerprint”: “pXS2Ien0yymwRKg9”,
    “funding”: “credit”,
    “last4”: “4242”,
    “three_d_secure”: “optional”,
    “name”: null,
    “address_line1_check”: null,
    “address_zip_check”: null,
    “tokenization_method”: null,
    “dynamic_last4”: null
    },
    *******************************************

    add_action(‘woocommerce_cart_updated’, ‘wc_stripe_require_3ds’,10, 2);

    function wc_stripe_require_3ds (){
    global $woocommerce;
    $maximum = 50;

    if ( WC()->cart->subtotal > $maximum ) {

    add_filter( ‘wc_stripe_require_3ds’, ‘__return_true’ );

    }
    }
    *********************

    What is my mistake? Could you assist me please?
    Thansk

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    7 years, 5 months ago

    Hey there @rossamreaksa

    I want to force customers to go through 3DS so i added but still doesn’t work. see below:

    We can’t offer support with customizations, this is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

    I can also recommend the following places for more development-oriented questions:

    1. WooCommerce Slack Community: https://woocommerce.com/community-slack/
    2. Advanced WooCommerce group on Facebook: https://www.facebook.com/groups/advanced.woocommerce/

    Are you using the standard checkout fields and not Stripe Checkout?

    Thanks,

    Thread Starter Sam

    (@rossamreaksa)

    7 years, 5 months ago

    Hi @dougaitken

    Thanks for advice me to join the developer community, and after lots of advice and errors and now it’s worked as i expected by forcing 3DS on ‘optional’ orders.

    It’s so helpful for me.

    Thanks again.
    Sam
    iOS Develper | Web Develper
    http://www.hiremego.com

    clevergoat

    (@clevergoat)

    7 years, 3 months ago

    Hi @rossamreaksa

    Would you care to elaborate on how you resolved this issue? I have the exact same problem.

    Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)

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