Booking Calendar not working on mobile devices

  • Resolved scottmaui

    (@scottmaui)


    7 years, 8 months ago

    The Booking Calendar does not seem to work on mobile devices.

    When I go to an accommodation page on my computer, the check-in and check-out dates as well as the reservation price are all automatically filled in.

    However, when I view the page on my iPhone or iPad, this is not the case; I can select the dates in the calendar, but it does not fill in the info in the form below based on those dates. This makes it impossible to make a booking on a mobile device.

    Given that this is a travel site, it is essential that bookings be made on a mobile device, and we either need to figure out a fix for this, or switch to a different calendar that is mobile friendly, because right now my client is losing bookings.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpdevart

    (@wpdevart)

    7 years, 8 months ago

    Hi dear user.

    Sorry for so late response.

    We will ask our developers to check it and then let you know about results.

    Thanks.

    Thread Starter scottmaui

    (@scottmaui)

    7 years, 7 months ago

    Please give me an update on this question. It has been over two weeks now since I requested support and over one week since it was sent to developer. I can’t believe we’re the only one using this plugin who are having this problem. Please let us know that someone is actually working on this! thank you.

    Plugin Author wpdevart

    (@wpdevart)

    7 years, 7 months ago

    Hi dear user.

    Sorry for the late response.

    We tested your website using iPhone and it works fine. Also, there is an online simulator and you can check it as well – http://mobiletest.me/iphone_5_emulator/

    Can you check it with another iPhone? Maybe there is a cache or other issue from your phone side.

    Also, as you are premium version user, contact us via email in future.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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