Rules not saving

  • Chris

    (@seepops)


    7 years, 6 months ago

    Hi there, I’m having trouble with the rules as they aren’t saving. I see from other posts that this could be down to a plugin overriding the settings. Is there any way to find out what plugin is doing this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Chris

    (@seepops)

    7 years, 6 months ago

    I think I’ve found the plugin that is causing the conflict. WPBakery Page Builder / Visual Composer seems to be the issue.

    Thread Starter Chris

    (@seepops)

    7 years, 6 months ago

    If anyone else is having trouble, deactivate the WPBakery plugin, save your Heartbeat Control settings and then reactivate the WPBakery plugin. The settings should be retained but just won’t display in the Heartbeat Control Settings page.

    I’ve investigated this a little more. It’s still not working with this plugin deactivating so must be one of my other plugins. Need to look into this further. Any help would be appreciated with how to pin this down.

    • This reply was modified 7 years, 6 months ago by Chris.
    • This reply was modified 7 years, 6 months ago by Chris.
    Plugin Author Jeff Matson

    (@jeffmatson)

    7 years, 6 months ago

    @seepops Interesting. Let me know what you find. If you want to set me up with a test environment to look deeper into it all, just let me know!

Viewing 3 replies - 1 through 3 (of 3 total)

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