Can’t change product data

  • Resolved alisonbutkowski

    (@alisonbutkowski)


    7 years, 10 months ago

    I’m trying to add my first product and the product data only lets me select simple product. The drop down menu doesn’t work. :/

    I have no idea what’s causing this. I disabled any extensions in chrome as well as deactivated any other plug ins besides woocommerce, and still nothing.

    Please help, thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • wpriders

    (@wpriders)

    7 years, 10 months ago

    Hello
    Try switching to any WordPress themes(twentysixteen, twentyseventeen) and add a product.
    Maybe your theme(Shop Isle) is having some issues.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    7 years, 10 months ago

    Hi @alisonbutkowski

    As @wpriders mentioned, typically issues like this are caused by a theme or plugin conflict. Try switching back to a default theme like Twenty Seventeen and disable all plugins except for WooCommerce to see if this resolves the issue.

    If so, then re-enable each one at a time until you find the one that’s causing the conflict.

Viewing 2 replies - 1 through 2 (of 2 total)

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