Input Fields Missing at Checkout

  • Resolved vladislavam

    (@vladislavam)


    7 years, 11 months ago

    Hello!

    Input fields are not displayed. I temporarily switched my subject to the Storefront and it all worked. So, the problem is in my topic. I did it myself. Tell me, please, where do I look for the problem? So that you can conflict in my theme with this plugin?

    I am hope for your help. Thank you !

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    7 years, 11 months ago

    Hi @vladislavam,

    Gad to hear that you’ve narrowed this down to your theme. Sadly, without looking at your theme, I can’t tell you where you’ve got things wrong.

    You may need to reach out to a developer to help you look at it. If you don’t have a go-to developer, we highly recommend contacting one of the services on our customizations page: https://woocommerce.com/customizations/.

    Thane

    (@thanewest)

    7 years, 11 months ago

    @vladislavam
    try going to your settings area at woocommerce>payments>stripe

    Make sure the inline cc form is enabled and for the section “stripe modal checkout” turn that off, this is likely your theme conflict there causing the fields not to display, actually just a plugin settings misconfig… easy fix, hopefully others see this answer since it’s been a prevalent issue in the support tickets I’ve seen here.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Input Fields Missing at Checkout’ is closed to new replies.