hi… just logged from your cpanel. then search directory plugin ocean extra, rename the directory oceanextra. open your wpadmin then deleted ocean extra plugin from your site. then install the older version ocean extra here https://wordpress.org/plugins/ocean-extra/advanced/
do not update ocean extra
Thread Starter
dval09
(@dval09)
Hi nandadavid, I cannot access my CPanel at the moment. Would you mind doing this for me, please?
Thread Starter
dval09
(@dval09)
hello, also will this issue with the new update ever be fixed? i do not want to risk my website the old plugins
Hello, you have this problem because you are on a very old PHP version, I fixed the issue on the latest update, update the plugin to fix this problem but I strongly recommend you to upgrade your PHP version to PHP 7, your site will be more secure and faster.
Thread Starter
dval09
(@dval09)
i cannot access my website because of the error that occurred upon attempting to update the plugin.
Hello, if you cannot access it via FTP, you will need to ask your host to delete the Ocean Extra plugin from your site.
And if you can ask him too to upgrade your PHP version to PHP 7, it will be better for you.
