Infinite loading slide

  • Resolved rombond

    (@rombond)


    7 years, 8 months ago

    The loading of the slide is infinite, i have an error inside my browser console

    Uncaught TypeError: Cannot read property 'setSize' of undefined
    at window.MSSlideController.p.__resize (masterslider.js:4973)
    at window.MSSlideController.p.setup (masterslider.js:5068)
    at window.MasterSlider.p._init (masterslider.js:5714)
    at HTMLDocument.<anonymous> (masterslider.js:5940)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)
masterslider.js:4973 
Uncaught TypeError: Cannot read property 'setSize' of undefined
    at window.MSSlideController.p.__resize (masterslider.js:4973)
    at resize_listener (masterslider.js:4725)
    at dispatch (jquery.js?ver=1.12.4:3)
    at r.handle (jquery.js?ver=1.12.4:3)

    What can I change to fix it?

    • This topic was modified 7 years, 8 months ago by rombond.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor averta support

    (@averta_support)

    7 years, 8 months ago

    Hi,

    Thank you for choosing Master Slider.

    I guess there is a conflict between your plugins.
 Please deactivate all the installed plugins except Master Slider, then reactivate them one by one. After activating each plugin, check out and see if the issue persists.


    If the problem persists, you can select the default theme and check out again. It’s possible that your theme is causing an issue.

    Please let me know the result.

    Best,

    Thread Starter rombond

    (@rombond)

    7 years, 8 months ago

    My problem has been solved, it was a conflict between 2 mastersliders because one of them was empty

Viewing 2 replies - 1 through 2 (of 2 total)

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