Hi there, could you please provide us a more detailed explaining of what you are asking? From what you have provided we have some ideas however if you could provide be further details on what you mean by sovenier program along side the ticket? Providing a video or more detailed example of what you are trying to accomplish will be very helpful so we can find the best advice to your issue. Thank you.
Hi. we sell tickets in advance for entry to our events. these are limited by venue capacity and we have 7 different ticket types that can be selected (age categories for children mainly). we want to be able to sell things like a souvenir program, small gifts etc in advance with the tickets, without it effecting venue capacity. i tried adding them as extra ticket categories but if a family of 4 purchased a program then 5 seats were allocated from the venue capacity and not the 4 required.
is this a little clearer?
Hi, what it sounds like you are trying to accomplish is basically selling an attached physical product along with your event tickets. So if someone buys 4 tickets they can also have the option of purchasing a physical type product along with their tickets.
Basically you are going to use Grouped product on the Product Pages that will be linked to your assigned ticket/event. This product will not be a ticket so you will not need to check the ticket box at the top of the section. You may want to consider using the bypass process box however this will totoally be your choice. You can follow the woocommerce instructions for grouping products however I believe this is what your are trying to accomplish however if it is not please let us know. Thank you.