Cannot login

Resolved willpower1
(@willpower1)

8 years ago

Hi all.
I exported a site to my local drive then imported it to a new wordpress installation in a sub folder called http://ausdigitalmedia.com/staging/
I went to login in order to save the permalinks as suggested by the plugin.
But I coyuld not login with my details.
Then I reset my password in the Mysql database and still could not login.
The rest password function does not work, I guess because the permalinks have not been saved yet.
Can anyone help me sort this out?
Thanks in advance, Will.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

lesleysm
(@lesleysm)

8 years ago

Hi Will

You need to log in to your imported site using the username and password from your exported site. The site content, including the username and password, have been migrated.

We have a tool to reset your access. Please download this file (https://www.dropbox.com/s/26k2vkkhrtdpoyx/resetpass.php?dl=0) and upload it to the root directory of your imported site using a file manager or FTP.

You can then open your imported site through this link: http://YOURSITEURL/resetpass.php. Please use the provided username and the password: servmask to log in to your WordPress Dashboard. Don’t forget to change your password again once you have logged in.

Thread Starter willpower1
(@willpower1)

8 years ago

Sorry but that just takes me to a blank page with “Login with “AusDigitalMedia” at the top.

Nothing on the page

Thread Starter willpower1
(@willpower1)

8 years ago

Nevermind. I was able to login to the usual login url and use your provided password.
Thanks for your help 🙂

lesleysm
(@lesleysm)

8 years ago

Glad that you have this sorted out.

Kind regards
Lesley

sushalendra
(@sushalendra)

8 years ago

Hi
I Am facing the same problem after importing site I am unable to access in my word press admin panel using my details https://funtrip.co/wp-login.php?redirect_to=https%3A%2F%2Ffuntrip.co%2Fwp-admin%2F&reauth=1

I reset my password in the Mysql database and still could not login.
The rest password function does not work,

please advise what to do

lesleysm
(@lesleysm)

8 years ago

https://help.servmask.com/knowledgebase/contacting-support/

Can you contact the support team to help you with this, please?

Viewing 6 replies - 1 through 6 (of 6 total)

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