• Resolved aladme

    (@aladme)


    Hi

    I have two issues (by now) integrating Fefex Woocommerce plugin into our webshop.

    1st. It’s true that Fedex plugin cannot deal with dimensions that include decimals? Do i need to change all my product dimensions?
    —————————————————————————–
    FedEx RESPONSE: Reveal
    stdClass Object
    (
    [faultcode] => SOAP-ENV:Server
    [faultstring] => stdClass Object
    (
    [!xml:lang] => en
    [!] => Fault
    )

    [detail] => stdClass Object
    (
    [cause] => UnrecoverableClientError
    [code] => SchemaError
    [desc] => validation failure for RateRequest Error:cvc-datatype-valid.1.2.1: '4.2' is not a valid value for 'integer'.
    cvc-type.3.1.3: The value '4.2' of element 'Length' is not valid.
    )
    -----------------------------------------------------------------------------
    2nd. If i avoid the first error using a product without any decimal, I got this error about the destination postal code but .... how can happen that? the plugin already know the customer country but the customer post code it's not asked yet, it's asked on later steps.
    -----------------------------------------------------------------------------
    FedEx RESPONSE: Reveal
    stdClass Object
    (
    [HighestSeverity] => ERROR
    [Notifications] => stdClass Object
    (
    [Severity] => ERROR
    [Source] => crs
    [Code] => 521
    [Message] => Destination postal code missing or invalid.
    [LocalizedMessage] => Destination postal code missing or invalid.
    )

    [TransactionDetail] => stdClass Object
    (
    [CustomerTransactionId] => *** WooCommerce Rate Request ***
    )

    [Version] => stdClass Object
    (
    [ServiceId] => crs
    [Major] => 22
    [Intermediate] => 0
    [Minor] => 0
    )
    )
    -----------------------------------------------------------------------------

    I hope you can help me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter aladme

    (@aladme)

    Ok, seems i can solve the second error clicking on calculate shipping, adding the customer country, city and postal code.

    but i still have the product dimensions question.

    Plugin Author pluginhive

    (@pluginhive)

    Hi @aladme,

    Thank you for reaching out to us.
    Yes. The FedEx API does not accept decimals as package dimensions for some countries. This is a limitation of their API rather than our solution.

    If they are able to accept decimals, then you will not face any problem.
    As for the second problem, I hope the problem is resolved now.

    Just drop in a message if you face any issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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