Stripe Button Issues

Resolved juwang
(@juwang)

7 years, 10 months ago

I am having a problem with the Stripe Payments button in my WordPress site. I created an individual products page for each product that is being sold for my company, and I used the stripe short code to get the stripe button to pop up. and for some reason the stripe button won’t work until I refresh the page. When I went into the developer tools on Chrome to see what is going on it looks like the stripe button doesn’t fully load until the page refreshes. If anyone can help me out I’d appreciate it.

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 23 total)

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Plugin Support mbrsolution
(@mbrsolution)

7 years, 10 months ago

Hi, I checked your link above and this is the error message I see in Firefox.

There is an error in your Stripe Payments shortcode. It is missing the “name” field. You must specify an item name value using the “name” parameter. This value should be unique so this item can be identified uniquely on the page.

Can you share the shortcode you are currently using.

Thank you
Thread Starter juwang
(@juwang)

7 years, 10 months ago
Hey. I am using this short code: [asp_product id=”16406″]. I have a shortcode for each individual product page that I have in my company’s website.
- This reply was modified 7 years, 10 months ago by juwang.
Plugin Support mbrsolution
(@mbrsolution)

7 years, 10 months ago

Hi, that shortcode does not belong to this plugin. Here is an example of a shortcode.

[accept_stripe_payment name="Cool Product" price="25.00" button_text="Pay Now" currency="USD"]

Kind regards

Thread Starter juwang
(@juwang)

7 years, 10 months ago

When I used the stripe functionality to insert a short code into my wordpress page that was what I got. I will use the short code you sent me and try it out.

Plugin Support mbrsolution
(@mbrsolution)

7 years, 10 months ago

Hi, you are correct the button in the editor creates that shortcode. I also tested this and it worked for me. So what I think is that you might have forgotten to add something to your product when you created it.

Regards

Thread Starter juwang
(@juwang)

7 years, 10 months ago

I checked and I didn’t see anything that I was missing persay. I will change the short codes and notify you if there any change.

Thread Starter juwang
(@juwang)

7 years, 10 months ago

Hey. I tried using the stripe short code that you sent me and it still doesn’t work.
Would you like me to send you my account so you can login and see what I am seeing?

Plugin Support mbrsolution
(@mbrsolution)

7 years, 10 months ago

Hi, please try the following. Disable all of your other plugins except this one, then try again? Let me know what happens.

Thread Starter juwang
(@juwang)

7 years, 10 months ago

Ok. I will try it. Give me one moment.

Thread Starter juwang
(@juwang)

7 years, 10 months ago

I deactivated all of my plugins and nothing happened. The same situation keeps occuring
Thread Starter juwang
(@juwang)

7 years, 10 months ago
I am getting this issue in the console however: `[Deprecation] Application Cache is deprecated in non-secure contexts, and will be restricted to secure contexts in M69, around September 2018. Please consider migrating your application to HTTPS, and eventually shifting over to Service Workers. See https://goo.gl/rStTGz for more details.
s.applicationcache @ plugins.js?ver=4.9.7:20`
- This reply was modified 7 years, 10 months ago by juwang.
Thread Starter juwang
(@juwang)

7 years, 10 months ago

I don’t know if that error is going to help or not but I thought that I’d just send it in.

Thread Starter juwang
(@juwang)

7 years, 10 months ago

q.stripe.com/?event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f-355a-174e9e0cca5c&lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count=1&geolocation=US&manhattan=true&livemode=true&display_mode=desktop&container=iframe&option-_testOnlyUseMobileAlerts=true&option-logoUrl=&option-companyName=Beginners%20Social%20Media%3A%20Starting%20from%20scratch%20with%20Social%20Media&option-alipay=false&option-zipCode=false&option-allowRememberMe=true&option-url=http%3A%2F%2Fwww.waycreative.co%2Fbeginners-social-media-starting-from-scratch-with-social-media%2F&option-_testOnlyAutofillPaint=false&option-currency=USD&option-alipayReusable=false&option-createSource=false&option-amount=9900&option-supportsTokenCallback=false&option-locale=auto&option-purchaseDescription=1%20X%20%2499.00&option-bitcoin=false&option-referrer=http%3A%2F%2Fwww.waycreative.co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI&st-variant-use_elements=control&st-selector-use_elements=off:1 GET https://q.stripe.com/?event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f-355a-174e9e0cca5c&lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count=1&geolocation=US&manhattan=true&livemode=true&display_mode=desktop&container=iframe&option-_testOnlyUseMobileAlerts=true&option-logoUrl=&option-companyName=Beginners%20Social%20Media%3A%20Starting%20from%20scratch%20with%20Social%20Media&option-alipay=false&option-zipCode=false&option-allowRememberMe=true&option-url=http%3A%2F%2Fwww.waycreative.co%2Fbeginners-social-media-starting-from-scratch-with-social-media%2F&option-_testOnlyAutofillPaint=false&option-currency=USD&option-alipayReusable=false&option-createSource=false&option-amount=9900&option-supportsTokenCallback=false&option-locale=auto&option-purchaseDescription=1%20X%20%2499.00&option-bitcoin=false&option-referrer=http%3A%2F%2Fwww.waycreative.co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI&st-variant-use_elements=control&st-selector-use_elements=off 0 ()
Image (async)
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s @ inner-687d7504f00674…7a085599227c9.js:32
u @ inner-687d7504f00674…7a085599227c9.js:32
value @ inner-687d7504f00674…7a085599227c9.js:32
close @ inner-687d7504f00674…7a085599227c9.js:35
onClickClose @ inner-687d7504f00674…7a085599227c9.js:37
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v @ inner-687d7504f00674…7a085599227c9.js:17
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processEventQueue @ inner-687d7504f00674…7a085599227c9.js:17
r @ inner-687d7504f00674…7a085599227c9.js:61
handleTopLevel @ inner-687d7504f00674…7a085599227c9.js:61
o @ inner-687d7504f00674…7a085599227c9.js:61
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dispatchEvent @ inner-687d7504f00674…7a085599227c9.js:61
r @ inner-687d7504f00674…7a085599227c9.js:58
q.stripe.com/?event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f-355a-174e9e0cca5c&lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count=1&geolocation=US&manhattan=true&livemode=true&display_mode=desktop&container=iframe&option-_testOnlyUseMobileAlerts=true&option-logoUrl=&option-companyName=Beginners%20Social%20Media%3A%20Starting%20from%20scratch%20with%20Social%20Media&option-alipay=false&option-zipCode=false&option-allowRememberMe=true&option-url=http%3A%2F%2Fwww.waycreative.co%2Fbeginners-social-media-starting-from-scratch-with-social-media%2F&option-_testOnlyAutofillPaint=false&option-currency=USD&option-alipayReusable=false&option-createSource=false&option-amount=9900&option-supportsTokenCallback=false&option-locale=auto&option-purchaseDescription=1%20X%20%2499.00&option-bitcoin=false&option-referrer=http%3A%2F%2Fwww.waycreative.co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI&st-variant-use_elements=control&st-selector-use_elements=off:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED

Plugin Support mbrsolution
(@mbrsolution)

7 years, 10 months ago

Hi, thank you for sharing. I have submitted a message to the developers to investigate further your issue.

Kind regards

Thread Starter juwang
(@juwang)

7 years, 10 months ago

Ok. Thank you so much!

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