Error when creating feed

  • Resolved bpamedia

    (@bpamedia)


    7 years, 10 months ago

    I made all the same as in another store, but the feed don’t work.
    Get the message:
    error on line 1 at column 57: Space required after the Public Identifier

    Does anybody know, who I have to set the missing space? And after what attribut in settings?

    Thanks for help.
    Ralf

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 10 months ago

    Hello @bpamedia,

    Could you tell us where you’re getting that error from? Is it from the plugin, is it in the feed or from Google?

    If it’s in the feed, could you show us a copy of the first line?

    Best regards,
    Michel

    Thread Starter bpamedia

    (@bpamedia)

    7 years, 10 months ago

    I see this, when I try to view the feed. Or to open the link with browser.
    But over ftp I can open:

    <?xml version="1.0"?>
					<rss version="2.0" xmlns:g="http://base.google.com/ns/1.0">
					<channel>
					<title><![CDATA[ Naehen ]]></title>
					<link><![CDATA[ https://simply-kreativ.de ]]></link>
					<description><![CDATA[ Naehen ]]></description><item><g:id>SiKrNB0116</g:id><title><![CDATA[ Simp...........
    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 10 months ago

    Could you try to open the feed with another browser?
    And could you try to clear the cache of the browser by trying to refresh the xml page with SHFT-F5?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 10 months ago

    Hi @bpamedia,

    Where you able to solve the issue by clearing the cache?

    Best regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 10 months ago

    Hello @bpamedia,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

    Thread Starter bpamedia

    (@bpamedia)

    7 years, 10 months ago

    Hi Michel, unfortunetly I didn’t solve. Get “error on line 1 at column 57: Space required after the Public Identifier” when I try to open over http. Google Merchant Center give the message, no feed found (maybe because of the same problem to read the content). Did talk with my provider, because I was thinking about right issue – he told me, it will be a syntax error.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 9 months ago

    Hi @bpamedia,

    Could you please send me the link to that feed file to michel @ wpmarketingrobot.com?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 9 months ago

    @bpamedia,

    Where you able to send me a link to the file? I have not received a mail so far.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 8 months ago

    Hello @bpamedia,

    Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Error when creating feed’ is closed to new replies.