• Resolved powersp68232

    (@powersp68232)


    I have asked a few times about digital downloads not being able to be downloaded. The solution has always been to go into the product settings and reselect the option.

    It seems that almost every time the plugin is updated it defaults to being unchecked and I get bombarded with emails about “why is your download wanting me to pay shipping”. This is really annoying!

    Is there something that can be coded to stop this from happening?

    Thanks for your help in advance.

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  • If you have the Digital Downloads add-on, you have access to Premium Support. I recommend submitting there for faster responses. I am not allowed to provide support for premium products on these forums (WordPress.org rules).

    https://www.sunshinephotocart.com/support-ticket

    This sounds like something unique to your site as I have never heard of this issue from anyone else before.

Viewing 1 replies (of 1 total)

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