Mail sending failed

  • Resolved Garavani

    (@garavani)


    7 years, 11 months ago

    Thanks for your great plugin! Helped me in various other situations!

    With a new WP installation, though, I am experiencing problems with the following error message form you (very good!) test mail sending page.

    Versions:
    WordPress: 4.9.6
    WordPress MS: No
    PHP: 5.6.36
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: mail
    Constants: No

    Server:
    PHP.mail(): Yes
    Apache.mod_security: No

    Further on I have to use (for now) the IP address of a locally hosting machine for the email sender such as: info@00.000.00.00 (sorry that I cannot give the real IP for security reasons)

    So, maybe, it’s not possible with IP, I have no idea.

    Thanks in advance again!
    Garavani

    PS
    Another try with using “other SMTP” (i left the default on the first test)
    gives:

    Versions:
    WordPress: 4.9.6
    WordPress MS: No
    PHP: 5.6.36
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: localhost
    Port: 25
    SMTPSecure: string(0) “”
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(false)

    Server:
    OpenSSL: Yes
    Apache.mod_security: No
    SMTP Debug:

    • This topic was modified 7 years, 11 months ago by Garavani.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    7 years, 11 months ago

    About your 1st try:

    As far as I can see, you have not configured the plugin at all (Mailer: mail).

    Please visit this page: https://wordpress.org/plugins/wp-mail-smtp/ – and read the possible mailers that you can use to send emails. There will be links to configure any of them.

    You need to switch from Default (none) mailer to anything else in plugin settings.\

    About your 2nd try:

    You have either haven’t set the plugin up or have some other SMTP related plugin activated that conflicts with WP Mail SMTP. Please deactivate the other one if it’s the case OR use this tutorial to correctly setup your SMTP: https://wpforms.com/docs/how-to-set-up-smtp-using-the-wp-mail-smtp-plugin/

    Thread Starter Garavani

    (@garavani)

    7 years, 11 months ago

    Hi Slava,

    thanks for your fast replay and support!

    Yes, I had to figure out some things as I do not understand much about mail procedures, to tell the truth.

    I made a screenshot of what I did so far:

    https://www.elementi-design.com/download/setup-mail.png

    Unfortunately I don’t know much about the server side information I would need. But maybe you can just tell me if:

    1) it is, generally possible to work with the IP address in the sender mail
    2) if all other set up form fields are “theoretically” correctly filled or sufficient
    I.g. is “localhost” possible etc.

    Thanks for your help!
    As I need to get those information from my client I would like to avoid to seem a complete idiot not knowing what to ask for.

    Garavani

    PS
    no other plugin regarding mail sending is active. (just contact form 7)

    • This reply was modified 7 years, 11 months ago by Garavani.
    Plugin Author Slava Abakumov

    (@slaffik)

    7 years, 11 months ago

    You did quite a lot of things wrong according to screenshot.

    1) No, it’s not possible.
    2) Host should not be localhost.

    Please reread carefully an article how to setup SMTP using WP Mail SMTP.

Viewing 3 replies - 1 through 3 (of 3 total)

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