Transfering API Key

Viewing 1 replies (of 1 total)
  • yorman

    (@yorman)

    7 years, 12 months ago

    You may want to chat with one of our support agents here [1].

    The API key that you get after the activation of the WordPress plugin has no relationship with the customer’s data. Because anyone can create a free key, associating this data to a customer is not necessary. Then, it is not possible to transfer this data.

    Technically speaking, we could log into the server and change the email address used to generate the key, but as far as I know only two people in the company have access to these servers, and they may not be available for a single transfer. You can, however, explain your case to one of our support agents and they may escalate it to the correct person.

    My suggestion, generate a new API key and start from scratch.

    You can export the existing logs and import them again into the system with the new key, but the dates will not match the original ones, so this may not be very useful.

    Let me know if you need more information.

    [1] https://sucuri.net (bottom-right corner of the page)

Viewing 1 replies (of 1 total)

The topic ‘Transfering API Key’ is closed to new replies.