Thumbnails Distorted

  • Resolved sieke

    (@sieke)


    7 years, 9 months ago

    I have over 350 Galleries on my website and all have them have been distorted. I have the most recent version of the plugin installed.

    See before & after image here. https://ibb.co/mQzTfT

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    7 years, 9 months ago

    Hi,

    We are sorry for the inconvenience you have faced.

    Please try to enable Resizable thumbnails in Options > General. See the following screenshot.

    If it does not help, please contact our support team using the following email address:support@web-dorado.com

    We need to have a closer look at the described issue.

    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    Thread Starter sieke

    (@sieke)

    7 years, 9 months ago

    Thanks. I have tried resizable thumbnails but it didn’t work.

    I have sent support an email. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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