• Resolved Michael

    (@aum001)


    I am setting up a new/clean WP installation with Woocommerce and every time I attempt to activate it I get the typical blank WP White Screen. I am using the default TwentySixteen theme without any other plugins.

    I have installed Woo and WP many times over the past few years and never encountered this before. What would be causing me to receive the white screen?

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi there,

    Could you please enable WP_Debug on your site and let us know if you see any errors?

    You can read more about how to enable WP_Debug here:
    http://codex.wordpress.org/Editing_wp-config.php#Debug

    Here are the basic steps:

    1. Login to your site through FTP
    2. Make a backup of wp-config.php
    3. Open this file and add the code below
    4. Save and re-upload this file

    Find this line of code: define('WP_DEBUG', false);

    Change it be this:

    `
    // Enable WP_DEBUG mode
    define(‘WP_DEBUG’, true);

    // Enable Debug logging to the /wp-content/debug.log file
    define(‘WP_DEBUG_LOG’, true);

    // Disable display of errors and warnings
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’,0);
    `

    Once you’ve done that, try making that error happen again. You will find a debug.log file created in your /wp-content/ folder – please send that to us so we can see what might be going on.

    Thanks so much!

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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