checout page

  • Resolved kostas2104

    (@kostas2104)


    8 years ago

    Hello. when the customer chooses bank payment and complets the order the following message appear in red backround: Sorry, your session has expired. Return to the store

    here is the answer from storefront forum https://wordpress.org/support/topic/checout-page/#post-10396400

    “This is not a problem with the Storefront theme, it appears to be an issue with a conflict on the server. I tried a test order and got this error in the console: http://cld.wthms.co/itjuXf ”

    how can i find which plugin is creating this problem?

    • This topic was modified 8 years ago by kostas2104.
    • This topic was modified 8 years ago by kostas2104.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ryan Ray

    (@ryanr14)

    8 years ago

    Hi @kostas2104,

    The document Jesse sent you a link to will outline how to do some conflict testing amongst your plugins to see if it is indeed caused by another plugin.

    You can start by disabling ALL plugins except for your crucial ones for WooCommerce and WooCommerce itself and see if the issue still happens. If not, try enabling plugins one by one or in smaller groups and running the test again. If it’s caused by a plugin you’ll eventually see it come up again and have a better idea of what plugin caused the issue in the first place.

Viewing 1 replies (of 1 total)

The topic ‘checout page’ is closed to new replies.