Uploads won’t restore – Corrupt ZIP?

  • Resolved regalit

    (@regalit)


    7 years, 11 months ago

    Hello,

    I created a back-up of my WordPress website using UpdraftPlus. I accidentally deleted a plug in and had to restore it using this back-up.

    When I restored the website from my back-up, I noticed the images are missing and in the media folder, there is no thumbnail displaying but the filename is there.

    I have tried manually uploading the folder from my dropbox.

    Here is the restore log error:

    0007.057 () Unpacking backup… (backup_2018-05-31-1549_Regal_Gaming_and_Leisure_0bba4e1ffae1-uploads.zip, 77.3 Mb)
    0007.142 () Error message: Could not extract file from archive.
    0007.142 () Error data (invalid_file_ziparchive): uploads/2014/07/SWP-D.I.C.E..png
    0007.144 () Restore failed…
    0007.144 () Error message: Could not extract file from archive.
    0007.144 () Error data (invalid_file_ziparchive): uploads/2014/07/SWP-D.I.C.E..png
    0007.144 () Restore failed

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    7 years, 11 months ago

    Hi,

    Please could you send us a full copy of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as http://pastebin.com/ )

    Best Wishes,
    Bryle

    Thread Starter regalit

    (@regalit)

    7 years, 11 months ago

    Hi,

    Thank you for your response, however this has now been resolved. The host restored a back-up from their server.

    • This reply was modified 7 years, 11 months ago by regalit.
    • This reply was modified 7 years, 11 months ago by regalit.
Viewing 2 replies - 1 through 2 (of 2 total)

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