Webhooks

  • Resolved perksonus

    (@perksonus)


    7 years, 11 months ago

    Need help with webhooks. I have been in contact with Stripe, they are working correctly; however, they advised me that the webhooks are working on the strip side but there may be an issue with WordPress. See emails below. I checked and double checked thru your tutorial and everything looked ok. What am I missing that would cause these emails to still be coming?

    [Email thread moderated]

    • This topic was modified 7 years, 11 months ago by Andrew Nevins.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    7 years, 11 months ago

    @perksonus, We don’t allow emails to be posted here. Can you go into more detail what the issue is?

    Plugin Contributor Alexander C.

    (@alexanderfoxc)

    7 years, 11 months ago

    Hello.

    Please make sure you properly created webhooks for live and testing versions. Live hook (than ends with ?asp_hook=live) should be added when you switch to Live mode on your Stripe Dashboard (https://dashboard.stripe.com/dashboard) test mode hook should be added when your account is in Test mode (e.g. this switch on your Stripe Dashboard looks exactly like on the picture below):

    Test\Live mode switch

    To check if you have done everything properly, go here https://dashboard.stripe.com/account/webhooks and make sure there are no both live and test hooks there (and vise versa). Test mode hook should have “Test” displayed alongside it like on the screenshot below:

    Test mode webhooks on Stripe Dashboard

    Thread Starter perksonus

    (@perksonus)

    7 years, 11 months ago

    Hello All,

    I did have both the test hook & live hook on live mode. I fixed that immediately. Not sure how long this takes to cycle thru. I am still getting an endpoint returned HTTP status code 400. Apparently, the test hook is a success but not the live hook, that’s still pending. Hopefully, things will cycle thru correctly now.

    With regards to email string, sorry. I wasn’t sure how to explain it initially so I thought the email string would be helpful. Now I know not to do this.

    I will check again tomorrow.

    • This reply was modified 7 years, 11 months ago by perksonus.
Viewing 3 replies - 1 through 3 (of 3 total)

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