latest update crashed the app

  • tojoalex1

    (@tojoalex1)


    7 years, 11 months ago

    Hi Nico,
    The latest update crashes the app on my website. I am using the latest version of wordpress.I have two website. Please look into the matter urgently. Kind regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nico Martin

    (@nico_martin)

    7 years, 11 months ago

    Hi there,

    What do you mean with “crashes the app”? Does the site crash (white screen)? Are some features missing? Is there some error message?

    Kind regards,
    Nico

    Thread Starter tojoalex1

    (@tojoalex1)

    7 years, 11 months ago

    Hi, It means when we try to open the website on mobile device it is not opening at all. Not loading. I switched off the plugin then it is working perfectly.
    Thanks

    Thread Starter tojoalex1

    (@tojoalex1)

    7 years, 11 months ago

    Also I have another site which I didn’t update the plugin. It is working smoothly. Only problem is when we update the plugin.

    Plugin Author Nico Martin

    (@nico_martin)

    7 years, 11 months ago

    Hi,

    I looked at your site. As I can see, the plugin is not longer active, right?
    But there are still a lot of JavaScript errors. And the site seems to be broken on mobile.
    Whats the other site that “crashed”?

    Kind regards,
    Nico

    Thread Starter tojoalex1

    (@tojoalex1)

    7 years, 11 months ago

    The website were the plugin is not active is https://morningcolumn.com.

    Other site were the plugin is active and working well is https://hindi.morningcolumn.com

    For both websites I am using wptouch mobile theme to support the website.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)

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