PHP Exception Error | WordPress.org

Resolved gatortech94
(@gatortech94)

7 years, 11 months ago

Hello, I seem to be having an issue with my backups timing out. I have the ability to set my PHP execution time with my hosting provider what is the recommended setting for the backup plugin.

Thank you for the help in advance.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author JetBackup
(@backupguard)

7 years, 11 months ago

@gatortech94 have you opened a support ticket for this?

If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.

brianslater
(@brianslater)

7 years, 11 months ago

To be fair; the support button inside the plug-in comes here. (Hence why I’m here, for the same issue)

Perhaps fix the support button.

Thread Starter gatortech94
(@gatortech94)

7 years, 11 months ago

I submitted a support ticket though the website.

it is confusing the fact that their are two areas to get support but only one that is the real option to get assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘PHP Exception Error’ is closed to new replies.

3 replies
3 participants
Last reply from: gatortech94
Last activity: 7 years, 11 months ago
Status: resolved