SGExceptionDatabaseError: Could not get tables of database:

  • Resolved spidermonkeydp

    (@spidermonkeydp)


    7 years, 12 months ago

    I cannot complete a back up of the site. Below is the error log that I get when I create a backup.

    Is this a max_allowed_packet & wait_timeout issue?

    Date: 2018-05-26 09:48:00
    Backup Method: reload
    User Mode: pro
    BackupGuard version: 1.1.63
    Supported archive version: 5
    Database prefix: ******
    Site URL: https://www.catherinerushforth.com
    Home URL: https://www.catherinerushforth.com
    Uploads path: /srv/www/users0/f/c/fcc91e9d/public/wp-content/uploads
    Site installation: standard
    OS: Linux
    Server: Apache/2.4.12
    User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36
    PHP version: 5.6.11-1ubuntu3.4
    SAPI: fpm-fcgi
    MySQL version: 5.6.10
    Int size: 8
    Int lib: bcmath
    Memory limit: 256M
    Max execution time: 480
    Disk free space: 9.2EB
    Environment: WordPress 4.9.6
    Backup type: files,database

    2018-05-26 09:48:00: Start backup
    2018-05-26 09:48:00: Reload method set to ajax
    2018-05-26 09:49:00: Start backup database
    2018-05-26 09:49:00: SGExceptionDatabaseError: Could not get tables of database: [File: /srv/www/users0/f/c/fcc91e9d/public/wp-content/plugins/backup-guard-platinum/com/core/backup/SGBackupDatabase.php, Line: 568, URL: /wp-admin/admin-ajax.php]
    2018-05-26 09:49:00: Sending mail notification

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