• Resolved tietheknot

    (@tietheknot)


    The shortcode was not working, so I updated to the latest version, now products do not load at all?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter tietheknot

    (@tietheknot)

    please can you help

    I think the Amazon API is down.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear Users,

    The issue that you are facing is because AdBlockPlus filtering list named EasyList has added all the CSS & JS of the plugin into their blocking list in this week. You can check this by disabling AdBlocker and everything will work fine.

    In order to make you wesbite work with Adblocker, you can request Ad-Blocker to remove ‘.aalb-pa-ad-unit, amazon-associates-link- & ProductAd’ from their filtering list. You can report this over their forum or raise an issue on their github stating that these are part of your content.

    In case you are still facing issue after disabling the ad-blocking plugin, please feel free to reopen this thread.

    Thread Starter tietheknot

    (@tietheknot)

    Hi, I do not appear to have any adblock plug in installed, but am still experiencing the same problem.

    Please can you advise?

    Many thanks

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @tietheknot,

    Do you have any other Adblocking plugin installed? If yes, can you disable that and see if the shortcode is working. If that doesn’t help, please share the following details to help us to debug the issue:
    1. Browser version on which you are facing the issue.
    2. Does the issue occur on all browsers or only a specific browser?
    3. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    4. WordPress version
    5. Steps to reproduce the issue
    6. PHP error logs
    7. List of plugins installed on your system
    8. Operating System version(OS version).
    9. Web Server used(Apache, nginx or IIS)
    10. Plugin version
    11. Browser console log error (if any) generated at the time of the error. Steps to get the console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    • Hit the Save button and check the console log errors
    • Send us the console log as it is. The easiest way is if you can send us a screenshot of the complete console log error list.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @tietheknot,

    Does the issue still persist on your end? If yes, please comment with the details asked in the last comment.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @tietheknot,

    Since we didn’t get any response from you, we hope that your problem is resolved. Please feel free to reopen the thread with details asked in the last comment in case of the issue still persists

Viewing 7 replies - 1 through 7 (of 7 total)

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