Critical Error when Checking out

  • Resolved vasagsupply

    (@vasagsupply)


    8 years ago

    when i go to check out i receive a critical error. my username and passwords are correct. need this fixed ASAP!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author RexAK

    (@rexak)

    8 years ago

    Sorry to hear about your issue.

    To help troubleshoot, some details would help:

    What version of the plugin are you using?
    What version of WordPress are you using?
    What version of WooCommerce are you using?
    What theme?
    What is the exact critical error you are seeing?
    Are there any other WooCommerce plugin active?
    Have you tried disabling your theme and using the standard WP theme and only the WooCommerce core and CardConnect plugin only?
    Have you enabled WP debug mode with logging?
    Does the critical error only happen on some pages, during checkout, or where/when?

    Plugin Author RexAK

    (@rexak)

    8 years ago

    Hi @vasagsupply,

    Checking in with you. I’ve checked your link, tested checkout and am seeing nothing out of the ordinary. Were you able to resolve the error you saw?

    Plugin Author RexAK

    (@rexak)

    7 years, 11 months ago

    Hi @vasagsupply,

    Haven’t heard back from you, marking as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Critical Error when Checking out’ is closed to new replies.