No Password Reset Email Being Sent

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  • Plugin Support slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    7 years, 11 months ago

    If your site is brand new sometimes DNS setup takes about a day or two to get completely set into working order. If your site isn’t brand new, this sounds like your site is unable to send emails using your server or your emails are being blocked by spam filters. This is a common issue with sites using the default PHP method for sending mail, which can have a number of issues.

    To solve this you could first get in touch with your host and see if they can fix any mail issues. I would then suggest setting up an account at one of the dedicated SMTP providers I’ve listed below. All have free account plans available and typically can be set up in a matter of minutes. Each service also has a plugin available on WordPress.org which makes the setup process easy.

    * http://sendgrid.com/ – http://wordpress.org/plugins/wp-sendgrid/
    * http://www.mailgun.com/ – http://wordpress.org/plugins/mailgun/

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