hi
thanks for using Instagram Feed WD plugin.
Note that images in your feed are sorted by likes, not date. Also the plugin caches Instagram data, so new posts in Instagram do not appear right away in your site. If you want to update them immediately, please use “reset cache” button in plugin settings page. There is no need to link and unlink Instagram account via token, just reset cache.
Also you can configure caching duration there.
Please try these steps after you make new posts to Instagram and they get enough likes to appear in the feed. If old images are still there and the feed won’t update, please write to our support using this contact form .
I don’t have a “settings” option in my settings anymore. All I can do it deactivate and activate.
Hi,
Would you please provide a screenshot of the issue? We ask you to make a shot where the Settings option has disappeared.
Thank you!
I’m sorry, how do I link a screenshot? I can’t seem to sign up for cloudup because I don’t have a signup code…
I am sorry I am going to jump in here. My Instagram feed also recently stopped uploading.
The last photo that is posting is from about a week ago. I also take issue with the fact that photos are being posted by most like because that is not what my feed is showing.
http://www.mantascuts.com
Dear @modestblondie,
Please try to upload your screenshot to Imgur -> https://imgur.com/. Afterwards, please add the URL of the screenshot here for us to check.
Thank you!
Thank you! Here is the link: https://imgur.com/a/stNvgYR
Hi @modestblondie and @mantascuts,
Please navigate to Instagram Feed WD > Settings > and Reset Cashe.
Then, please reload the Feed and double check whether the issue is fixed or not.
Here is a screenshot > https://imgur.com/iL2SWqo
Thank you!
Thank you, I’m sorry- I wasn’t looking on the side panel for the settings. Appreciate the help! That fixed the issue!
