• Resolved georgeorg

    (@georgeorg)


    AFTER latest update !

    cannot change the view to month/day , there is error

    Something went wrong while fetching events.
    The request status is: 403
    The error thrown was: Forbidden

    <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”>
    <html><head>
    <title>403 Forbidden</title>
    </head><body>
    <h1>Forbidden</h1>
    <p>You don’t have permission to access /calendar/action~month/exact_date~1525122000/request_format~json/
    on this server.</p>
    </body></html>

    • This topic was modified 8 years ago by georgeorg.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Sunny Lal

    (@sunny454)

    Hi @georgeorg,

    There are a couple of reasons for this error. Please check:

    Do you have a plugin installed called iThemes Security Pro?
    It’s could be a setting in that plugin. The one that triggered it for other users was: Suspicious Query Strings – Filter Suspicious Query Strings in the URL
    Unchecking this option fixed the problem.

    Do you have a plugin installed called All In One WP Security?
    This error is caused by a setting in that plugin called “6G Blacklist firewall protection.”
    To fix the problem, disable that option and enable “”5G Firewall Protection” instead.

    Thread Starter georgeorg

    (@georgeorg)

    Greetings, thanks for the answer but it didn’t work.

    i have wp security
    disabled 6g blacklist
    enabled 5g
    didn’t fix the error

    even tried disabling both 6g an 5g

    • This reply was modified 8 years ago by georgeorg.
    Sunny Lal

    (@sunny454)

    Hi @georgeorg,

    Do you have any other security or caching plugins?

    In any case, can you try this broad troubleshooting step to see if it helps:

    Please try a different theme temporarily such as Twenty Seventeen, or, disable all plugins and then check if the problem recurrs — then re-enable each one until you find which one caused the problem.

    Let me know the results.

    Thread Starter georgeorg

    (@georgeorg)

    no other security plugin.

    it’s no help trying another theme , which will cause other problems in a running site
    dont even suggest it

    by disabling temporarily wp security there is no conflict
    and calendar works fine

    try to figure out the conflict after your last update please !!!

    thanks

    Sunny Lal

    (@sunny454)

    Hi @georgeorg

    The last update’s change release can be seen here:
    https://time.ly/document/release-notes/one-event-calendar/2-5-30/

    Released Apr 11, 2018

    Fixed compatibility with PHP 7.2.
    Clean up: Removing use of deprecated WordPress function.

    You would have to contact the support staff for All In One WP Security plugin, if their plugin is blocking our calendar script.

    Thread Starter georgeorg

    (@georgeorg)

    great answer Sunny Lal !

    your plugin update caused the issue, please don’t make customers choose between a calendar and a security plugin !

    following your advice, i have contacted and waiting an answer from wp security support

    Sunny Lal

    (@sunny454)

    George, in my last message I explained the 2 changes that were made in order that your 3rd party plugin support might be able to find why their plugin is blocking our script. I didn’t ask you to choose anything.

    Thread Starter georgeorg

    (@georgeorg)

    thanks for your efforts and replies

    the conflict went off after having disabled all firewall rules from the plugin
    i contacted the other plugin support for a solution.

    thanks, although i believe that a “change” from this side faults for the conflict, prior to last update everything worked ok

Viewing 8 replies - 1 through 8 (of 8 total)

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