License file is icorrect | WordPress.org

Resolved mervinpearce
(@mervinpearce)

8 years, 1 month ago

I upgraded from Silver to Gold however I create the site on the panel and it does shows the correct amount of licenses, however if I want to enable a site now, I get an error that the license is incorrect or I have used all my licenses.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author JetBackup
(@backupguard)

8 years, 1 month ago

@mervinpearce have you opened a support ticket for this?

If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

7 years, 11 months ago

For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘License file is icorrect’ is closed to new replies.

2 replies
3 participants
Last reply from: Jan Dembowski
Last activity: 7 years, 11 months ago
Status: resolved